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Poster: JeffT Date: Oct 4, 2009 1:09am
Forum: movies Subject: Problems checking item in.

When trying to check-in
http://www.archive.org/checkin/wvf09_16-Elizabeth_Bechtold
(new video, uploaded by FTP), I'm getting errors. First an error saying "Item submission failed! Please try again."

Then when I try again later, I get another error message saying "The identifier chosen is already taken. You will need to try an alternate identifier"

Later I tried going directly to the details page. Form there allowed me to submit the metadata for the item. It never showed up. Contribution log states that admin action is required.

Full error messages generated when I tried to check it in are below:


Checking item dir...
Item looks OK, submitting...
Item submission failed! Please try again. If problem persists, please try again later or post to our forums for assistance.


Checking item dir...
Item looks OK, submitting...
Item submission error! reason: The identifier chosen is already taken. You will need to try an alternate identifier

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Poster: tracey pooh Date: Oct 5, 2009 4:41pm
Forum: movies Subject: Re: Problems checking item in.

hi jeff,

sometimes we have significant delay in the time from uploaded-via-FTP
to the time that the item is ready.

the 2 biggest kinds of delays are due to:
- overloaded/sluggish disks on our main FTP server
- minor glitch in setting up or running of tasks on our back end

i am responsible for finding most all items having issues like this and resolving them. so if an item slips into this state, it can take me a few hours to find it (in case i'm asleep, etc. 8-)

anyway, looks like it resolved itself w/o me, so i suspect it was just the system was a bit slow for a short period...
-tracey